Delivery Policy
In effect from: 03.08.2026
Courtesy translation. This document is governed by Romanian law. In case of any discrepancy between this English version and the Romanian original, the Romanian version prevails. The original is available at ekopress.ro/politica-livrare.
This policy describes how EKO UNITED INVESTMENT SRL (“EkoPress”, “Service Provider”) delivers the services ordered through the platform available at ekopress.ro. This policy forms part of the Terms and Conditions and is to be read together with them.
1. Nature of the service — electronic delivery only
1.1. EkoPress provides a digital service: the publication of articles of an editorial nature, labeled as advertising in accordance with the law, on online publications within the network administered by EkoPress.
1.2. Delivery is carried out exclusively electronically, through the publication of the article on the Portal (site) selected by the Advertiser when placing the Order. There is no physical delivery, shipping or courier costs, or geographic delivery restrictions.
2. Delivery term
2.1. The article is published within a maximum of 45 minutes from the moment the following are cumulatively met: (a) confirmation of payment for the Order; (b) the existence of content meeting the requirements (section 5 of the Terms); and (c) approval of the content by the EkoPress team.
2.2. The term set out in 2.1 runs during the Platform’s editorial hours: on business days, between 9:00 AM and 5:00 PM (Romania time). For conditions met outside editorial hours, the term runs from when editorial hours resume.
2.3. For certain Portals, or for content requiring adjustments, the publication term may differ; in that case, the applicable term is communicated to the Advertiser before publication.
3. Confirmation of delivery — the publication report
3.1. After publication, the Advertiser receives a publication report containing the direct URL of the published article, which can be verified at any time. The report is available in the Platform account.
3.2. The service is deemed performed (delivered) at the moment the article is published on the Portal.
3.3. For Orders that include several Portals, each publication is delivered and reported individually.
4. Delays and non-publication
4.1. If the term set out in section 2 is exceeded, the Advertiser may contact EkoPress at office@ekopress.ro or 0757 772 828.
4.2. If publication on a selected Portal cannot be carried out, EkoPress offers the Advertiser a choice between: (a) publication on an equivalent Portal, with the Advertiser’s agreement; or (b) a full refund of the amount for the publication that was not carried out, in accordance with the Cancellation Policy.
5. After delivery
5.1. The link to the published article is, as standard, a permanent link; EkoPress monitors it and makes reasonable efforts to maintain the publication on the Portal for as long as it remains operational. If the Portal ceases operating, EkoPress republishes the article, at no additional cost, on another Portal from the catalogue, with a comparable profile and at least equal value. Republication constitutes the applicable remedy.
5.2. EkoPress does not guarantee any particular level of traffic, visibility, or results (for example, search engine ranking) as a result of publication.
6. Contact
EKO UNITED INVESTMENT SRL · VAT ID RO44063671 · Trade Registry J23/2196/2021 Str. Doinei nr. 100F, Ilfov County, Romania · office@ekopress.ro · 0757 772 828